FAQ — Custom Incontinence Manufacturing
EU, Southeast Asia and North America, with 9+ years of export experience and 0 product recalls.
Yes—ISO 13485 manufacturing. We support FDA/CE/MDSAP compliance and use OEKO-TEX® certified nonwovens.
Yes. We handle absorbent-core customization, sizes, leakage grades (Light/Moderate/Heavy), features, packaging, and GS1/UPC.
Three-day rapid proofing after spec confirmation.
98.6% on-time delivery rate since 2016, backed by port-proximate Guangdong production and a Southeast Asia warehouse.
8,000+ hours of clinical wear trials; EN 13799:2019 medical-grade absorption compliance.
Absorbency grade, fluff/SAP ratios, topsheet/backsheet materials, breathability, odor control, wetness indicators, sizes, and retail/clinic packaging.
Eco-friendly multilayer builds and biodegradable-pad capabilities.
Documented traceability from SAP to pulp sourcing; full batch records and incoming/in-process/finished-goods QC.
Sampling in 3 days; production lead time confirmed per spec and order volume. Pre-stock in SEA can shorten replenishment.
Yes—we support small-batch pilots and scale up smoothly after validation.
COA, conformity declarations (CE/FDA support), test reports, ISO certificates, and shipping docs as required.
Dedicated account service, training for caregivers/staff, and full-cycle tracking with corrective actions if needed.
Yes, you can contact our Bobo : [email protected], usually, she can respond to your question within 30 minutes.
Payment terms can be discussed based on order volume. We accept a variety of payment methods for diaper, including L/C, T/T, We will work with you to select the payment method that is most convenient for you.